Shipping

Domestic Shipping Information

Shipping and handling rates are based on the transaction total. All orders within the continental United States are shipped UPS Ground. Please allow up to 10 business days for delivery of most items. Shipping and handling rates for the continental United States, ground delivery:

TOTAL	SHIPPING COST
Up to $20	$7.50
$20 to $40	$9.95
$40 to $60	$13.50
$60 to $80	$15.00
$80 to $100	$17.50
$100 to $150	$21.00
$150 to $200	$25.25
Over $200	$30.00

For Alaska, Hawaii, and United States Territories, add $12.50.

For second-day air delivery, add $15.00.

For next-day air delivery, add $31.00.

Note: for oversized items additional charges will be applied.

Declared insurance value on items over $100 will not be added unless requested. Please speak to a customer service representative for more details about this added security.

International Shipping Information

For international purchases, please contact us at (877) 665-2665 for more details.

Ordering

Payment Types Taken by Phone

All major credit cards (Visa, Master Card, American Express and Discover) are accepted.

Exchange and Return Policy

If you are not completely satisfied with your purchase, you may return the merchandise within 30 days for an exchange or refund with your original receipt.

Please contact our customer service department for more information.

Member and Teacher Discount Provided

Members of the Monterey Bay Aquarium as well as approved educators and teachers receive a 10% discount. Please provide your member card number or school ID number when placing your order.

Corporate Purchases

Corporate gift purchases are available. Please contact our customer service department for details.